Our Commitment

Committed to high quality

Here at Damp-system.com, we are dedicated to fighting against damp with a system that is efficient, safe and completely natural.

We aim for the least amount of disruption to your routine as possible, as our system is installed outside your home and at a time that suits you.

All installations are covered by our lifetime guarantee for your peace of mind, so you can be confident of not only the quality of our product, but of our workmanship and service.

Complaints Policy

We always endeavour to provide the best service and product for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on: 01883 740435, or email us at; info@damp-system.com and we aim to respond within 14 days of receiving your complaint.

Where we are unable to resolve your complaint using our own complaint procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 01883 740435.

To find out more or to speak to our team, call us on 01883 740435 or send an email to info@damp-system.com